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August 03, 2005

Shocked by Complexity

Have you ever been so confused by the complexity of a map, chart or diagram, that you didn't know where to begin to make sense of it?

If so, you may be a victim of "map shock" or "visual shock", according to Donald F. Dansereau, Ph.D., of Texas Christian University. Don is Professor of Psychology and Senior Research Scientist in the Institute of Behavioral Research at TCU, and teaches graduate statistics and cognitive psychology.

I've been intrigued by the concept of "map shock" ever since I first heard the term, so I thought I would find out more about it from Don.

ShockIt turns out that during his research on cognitive approaches for improving education, drug abuse prevention, and treatment, Don found that students often became "lost" upon first seeing a type of complex map. The results were a sense of "not knowing where to start or where to go next," he said. "This makes processing less efficient and may even bring it to a halt."

Hmmm - sounds like a familiar symptom of many PowerPoint slides I've seen, not to mention a good number of printed materials.

Read more about Don's findings on "map shock" and "visual shock" in my recent interview with him here.

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Comments

Displaying complex graphs or charts is about the only time I use animation in my PowerPoint presentations. I can show bits at a time, explaining them, then add the complexity as I go.

My goal is to produce the "most shocking" maps ever drawn. I try to increase the cognitive load my maps entail, to unheard-of-heights.
See http://www.1-900-870-6235.com for links to many outstanding examples of this phenomena. You'll quickly see that I play at the opposite end of the spectrum from Edward Tufte.

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